|Europe, non-EU||15 Euro|
Free delivery on all orders from 150 Euro in Germany and Europe.
We typically ship orders on twice a week. If you need your parcel faster, please write to us at email@example.com and we will do our best to accommodate you.
Items will be shipped from Berlin.
We are always happy to help in case of size exchanges. On German size exchanges, please drop an email to firstname.lastname@example.org.
For deliveries to countries outside the EU, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer.
Thank you for ordering at our online shop. We hope you love the pieces that you’ve ordered. If something didn’t work out, you have the chance to return it within fourteen (14) days after the delivery date.
The return costs shall be borne by the customer. The best solution would be to avoid the returns. We recommend you to study our sizing.
We would suggest you to use a trackable service from your local post service. As long as you notify us of the return within 14 days of delivery, we will be a little patient.
If you send it by your own method, we highly recommend that you use a method with tracking as we can only take responsibility for items once they are delivered and a lost parcel without tracking is not something we can take responsibility for.
For all returns inquiries contact us on email@example.com
Phone: +49 151 4387 2496
Please send your return items with the copy of the invoice to:
Hof 3, TRH. 4, OG. 1
10967 Berlin Deutschland
If you have any questions you can contact us beforehand in the event of a return by sending us an email at firstname.lastname@example.org.
Please try items on with care:
If you decide to return something, please ensure that it is in perfect condition. This means…
— clean (no deodorant, perfume or make-up stains)
Items returned to us in a non-sellable condition, will not be refunded and may be sent back to you. Note, shipping fees are costs we incur and therefore not refundable.